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Client plans

Client plans

The programs you enrol clients into — a fixed length, an expiry date, and what happens when one lapses.

A client plan is a program you sell: a name, a length in days, and an expiry date. A "3‑Month Plan" is a 90‑day plan. You build each one once, and from then on it's a thing you enrol clients into.

This is not your subscription. Client plans are what you sell to your clients. Your own subscription to the product is Settings › Plan & Billing. Two different things with similar names — worth getting straight before you read on.

Open Client Plans in the sidebar, under Clients.

Client Plans

1. Create a plan

Click New plan. There's not much to it, which is the point:

FieldNotes
NameWhat you call it — e.g. 3‑Month Weight Loss. Clients see this.
DescriptionWhat the program covers. Optional.
Duration (days)The length. 90 for a three‑month plan. This is what the expiry date is computed from.
Colour and iconCosmetic — makes plans easy to tell apart at a glance.
CoursesOptionally attach courses. Anyone enrolled in this plan gets them.

Save, and the plan joins your reusable library.

2. Find and organise plans

Search by name, and filter by All · Active · Archived.

Archive rather than delete. Archiving retires a plan from new enrolments while leaving every client's existing history intact. Deleting a plan a client was enrolled in would take their record with it — so archive is almost always what you want.

3. Enrol a client

Two ways in:

  • During onboarding — the last step of the add‑client wizard is the plan picker. Pick one, set a start date, and it previews the expiry it computes.
  • Later, from their profile — open the client's Membership tab and use Assign a plan.

The Membership tab is also where you check where someone stands: which plan, when it started, when it runs out.

4. What happens when a plan expires

This is the part worth knowing before it happens to a client.

When a plan reaches its expiry date, the client is gently paused rather than cut off:

  • Their food log goes read‑only — they keep access to their history, they just can't add new entries.
  • You get notified, so a lapse doesn't pass silently.
  • Nothing is deleted.

Renew from the client's Membership tab whenever you're ready, and they pick up where they left off.

Tip: the dashboard surfaces plan alerts for enrolments about to expire. That's the place to catch a renewal before the client hits a read‑only food log, rather than after.

Common workflows

"Set up the three packages I actually sell"

  1. Client Plans → New plan1‑Month Kickstart, 30 days.
  2. Repeat for 3‑Month Plan (90 days) and 6‑Month Transformation (180 days).
  3. Give each a distinct colour so they're scannable in a list.
  4. From now on, every new client gets one at the last step of onboarding.

"A client's plan ran out and they want to continue"

  1. Open the client → Membership tab.
  2. Assign the plan again with a new start date.
  3. Their food log unlocks; their history was never touched.

"I've stopped selling a package"

Filter to Active, open the plan, and archive it. It disappears from the enrolment picker; everyone currently on it keeps their enrolment and their history.

What's next